Frequently Asked Questions

Everything you need to know about grooming and your orders

How long does shipping take within India?

We typically process orders within 24 hours. Delivery usually takes 3-5 business days for metro cities and up to 7 business days for other regions across India.

Are Beardo products suitable for all skin and hair types?

Yes, our products are formulated using high-quality ingredients designed to work effectively on diverse Indian skin and hair types. However, we always recommend a patch test before full application.

What is your return and refund policy?

We offer a hassle-free return policy for damaged or defective items. Please raise a request within 48 hours of delivery with supporting images to initiate a replacement or refund.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery services across most pin codes in India. You can also pay via UPI, Credit/Debit cards, and Net Banking for a contactless experience.

How can I track my order status?

Once your order is dispatched, you will receive a tracking link via SMS and email. You can also track your package directly through the 'My Orders' section on our website.

Are your products cruelty-free?

Absolutely. At Beardo, we take pride in being a cruelty-free brand. None of our products or ingredients are tested on animals.