Returns & Exchanges
At Beardo India, we stand by the quality of our grooming products, but if you receive a damaged or incorrect item, we offer a hassle-free 7-day return policy to ensure your satisfaction. Please ensure that the items are unused and the original packaging is intact to qualify for a replacement or refund.
Return Process
- 1.Initiate Request
Log into your Beardo account and visit the 'My Orders' section to select the item you wish to return and state the reason.
- 2.Upload Evidence
For damaged or missing products, upload clear photos or an unboxing video to our support portal to speed up the verification process.
- 3.Schedule Pickup
Once your request is approved, our courier partner will arrive at your doorstep within 48-72 hours to collect the return package.
- 4.Receive Refund
After the product reaches our warehouse and passes quality checks, your refund will be processed to your original payment method or Beardo Wallet.